The Future of Customer Engagement and Experience Podcast

What you need to know about Social Commerce

Episode Summary

Social commerce is the process of selling products directly on social media and is one of the fastest growing channels of online sales. Kai Herzberger, Group Director at Facebook, and Rick Hobbs, Chief Product Owner at SAP, join to discuss what social commerce really is, why you should be exploring selling on social channels, and how your existing commerce platform can help boost your social commerce efforts.

Episode Notes

Presented by, where you can stay ahead of customer experience trends with daily updates that are informational, educational, and entertaining.